Terms and Conditions

Welcome to Eye Care Vault. These terms and conditions (“Terms”) apply to the use of this Website and the purchase of products from this Website. By accessing or using this Website, you agree to comply with and be bound by these Terms.

1. General

  • 1.1 These Terms govern the sale of goods by Eye Care Vault and constitute the entire agreement between you and Eye Care Vault for the supply of goods.
  • 1.2 By placing an order, you agree to be bound by these Terms.

2. Orders

  • 2.1 All orders are subject to acceptance and availability.
  • 2.2 Eye Care Vault reserves the right to refuse any order.

3. Pricing and Payment

  • 3.1 Prices for products are described on the Website and are incorporated into these Terms by reference. All prices are in British pound sterling.
  • 3.2 Payment can be made by Stripe, Apple Pay, Google Pay, and any other methods which may be clearly advertised on the Website.

4. Delivery

  • 4.1 Delivery times are estimated and are not guaranteed.
  • 4.2 Eye Care Vault will not be liable for any delay or failure to deliver the products within the estimated timescales.

5. Returns and Refunds

  • 5.1 You have the right to return goods within 14 days of receipt for a full refund or exchange provided the item is unopened.
  • 5.2 Products must be returned in their original condition and packaging.
  • 5.3 To initiate a return, please contact Eye Care Vault at admin@eyecarevault.com.

6. Intellectual Property

  • 6.1 All content included on this Website, such as text, graphics, logos, images, and software, is the property of Eye Care Vault or its content suppliers.
  • 6.2 You may not extract and/or re-utilize parts of the contents of the Website without Eye Care Vault’s express written consent.

7. Limitation of Liability

  • 7.1 The Website and its contents are provided “as is” and “as available”.
  • 7.2 Eye Care Vault makes no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, or products included on this Website.
  • 7.3 To the full extent permissible by law, Eye Care Vault disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
  • 7.4 Eye Care Vault will not be liable for any damages of any kind arising during delivery and from the use of this Website or from any information, content, materials, or products included on this Website.

8. Privacy

9. Changes to Terms

  • 9.1 Eye Care Vault reserves the right to make changes to our Website, policies, and these Terms at any time.
  • 9.2 You will be subject to the policies and Terms in force at the time that you use the Website or order goods from the Website, unless any change to those policies or these Terms is required to be made by law or government authority.

10. Contact Information

  • 10.1 For any questions or concerns, please contact us via email admin@eyecarevault.com.